Important Things to Test Ecommerce Applications

•  E-commerce applications have many users worldwide, dealing with finance, marketing, retail & wholesale, manufacturing, and auctions.

1. Testing E-commerce Application’s Functionality

An e-commerce web or mobile application has four important elements in its structure, and they are:

• Main Pages – Homepage, Product page, Special Offers, About Us page, Sitemap pages, Privacy Policy page, Press Releases page, etc.
• Category / Product Type Pages – The product page includes options such as product size, colour, and type. There is a sorting feature to filter out products based on price, model, size, etc. There is also the “Add to Cart” or “Add to Wishlist” feature present in the category pages.
• Product Description Page – Consists of the product title, description, product images, related products, Add to Cart feature, Product comparison, additional product info, etc.
• Shopping Cart – Products list view, removing the product from the list, cash on delivery option, Select delivery option, card payment, pay now option, etc.

2. Testing E-commerce Application Workflow

• Login and Signup options
• Search functionality
• Product review posting feature
• Sorting feature
• Applying filters for choosing the desired product(s)
• Add/remove functionality in the shopping cart
• Check out process
• Order number and invoice generation
• Payment gateway and payment processing

3. Payment Gateway Functionality

  Another important functionality to test is the payment gateway and you have to conduct multiple tests to ensure it functions properly and provides security while doing online transactions. Here are the checkout and payment processes that you need to test:

• You need to check the product price is correct, the shipping charge, VAT, and discount codes are applied and the price the customer has to pay is the right amount. You can test this payment process by making changes to the final list of products, applying different discount coupon codes, and choosing a different region to see the change in shipping charges.
• You need to check whether the payment is processed correctly, by using all kinds of payment methods such as net banking, Credit/Debit card, PayPal, etc. You can check all these using dummy accounts and demo debit/credit card numbers. Also, you need to check whether the orders are cancelled, and the payment ID sent back.
• Check whether the invoices and emails generated after the payment process are sent.
• You need to also ensure the refund process, email, and refund receipt all are working properly.

4. Other Common Things to be Tested

• There are other common things in your e-commerce application you need to test and they include website content, webpage format, website accessibility, cookies, social buttons, adding/deleting content, removing/adding links, web standards, analytics, and making changes to shipping settings.

5. Performing Security and Vulnerability Assessments

6. Checking Compatibility with Web Browsers

7. Testing for Mobile Responsiveness

8. Checking Performance and SEO-related Things

9. Social Media Integration